Past Incidents

Thursday 24th March 2022

No incidents reported

Wednesday 23rd March 2022

Custom In-App Reports All Clear - Reporting Issue

The earlier issue affecting the In-App Reporting has now been resolved. You should now be able to access the Report Builder and the KPI Dashboards as normal. We are continuing to monitor our system and will provide any updates as they come in.

Thank you for your patience and understanding. All is back to normal.

Custom In-App Reports Issues reported with the In-App Reporting

Some customers are reporting that the Reports Builder and KPI Dashboards are not loading. We’re aware of the issue, and it is caused by an outage with the GoodData system that we use to deliver reporting. The GoodData team has informed us that they are working urgently on a fix.

More information about this issue can be found here: https://support.gooddata.com/hc/en-us/articles/4991851474323-Wed-March-23rd-2022-Unexpected-Platform-Issue

All other in-app functionality is unaffected, and the data in reports will not be compromised from this issue. We will post an update to this status page when the issue has been resolved.

Tuesday 22nd March 2022

No incidents reported

Monday 21st March 2022

No incidents reported

Sunday 20th March 2022

No incidents reported

Saturday 19th March 2022

No incidents reported

Friday 18th March 2022

No incidents reported