Incident Details
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Start Time: September 10th, 2025 at 7:22am
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Issue: The Asset List element on the Overview page of a Client Site is displaying assets from other companies due to a data visibility issue.
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Impact: All existing Asset Lists added to the Overview are hidden for both buyers and sellers to prevent exposure of unrelated assets.
-Sellers are unable to add the Asset List element to their client sites until a fix is deployed.
-Buyers temporarily lose visibility into any Asset List previously shared on the Overview page.
Current Status:
Our engineering team has disabled the Asset List feature to contain the issue while we investigate the root cause. We are prioritizing a fix to ensure assets are correctly isolated and displayed only within the intended company environment.
How to Stay Informed:
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You can also reach out to our support team at support@saleshood.com for more personalized assistance.
