Wednesday 20th December 2023

Initial Incident Report

Issue: Accessing User Management, Client Sites, and Paths tab was showing blank White screen for some users.

Reported Time: The issue was reported around 9:30 AM EST.

Progress: Our engineering team analyzed the root-cause and applied the appropriate fix to ensure the Client Sites, Paths and User Management tabs are accessible to the users without any errors.

The issue has been resolved for now and we are all clear. You can also reach out to our support team at should you experience any issues.