Wednesday 4th January 2023

Email Notifications Service Down

Some customers are seeing the following issues with the Email Notifications:

  • Email notifications not being sent out
  • 500 error when accessing links in previously sent notifications emails

These issues are related to a Mailchimp outage that occurred 01/04/2023, as we use Mailchimp to deliver automated emails.

We apologize for the inconvenience! Please know our teams are working hard to get everything up and running, and we will update you with the latest information.